{$hide_disabled_users = ConfigHelper::checkConfig('rt.hide_disabled_users', ConfigHelper::checkConfig('phpui.helpdesk_hide_disabled_users')) scope=global} {$hide_deleted_users = ConfigHelper::checkConfig('rt.hide_deleted_users', ConfigHelper::checkConfig('phpui.helpdesk_hide_deleted_users')) scope=global} {$reset_ticket_state = ConfigHelper::checkConfig('rt.ticket_queue_change_resets_ticket_state') scope=global}